Frequently Asked Questions

After you make your donation, you will receive a receipt for your donation via email. This receipt can be used as a reference on your tax-return. Whether or not it is tax-deductible depends on your individual financial situation, and we do not guarantee tax-deductibility. For more information about donations made to 501(c)3 nonprofits, please view the following link: https://charity.lovetoknow.com/501c3_Tax_Deductible_Contribution.

A charge should be visible as a pending transaction within the first hour of your donation. Please allow 1-2 days for your donation to be processed and executed.

All funds collected on the fundraising platform are delivered to the organization right away. If a project does not reach its funding goal, the organization will determine how and where the funds should be applied.

A transaction fee of 5% + $0.30 is applied to all donations made through this fundraising platform. All transactions are processed through our payment provider, Stripe.

After a donation is placed, a receipt is sent via email immediately. You should receive a confirmation within 24 to 48 hours.